FAQS

Will the vacuum mounts melt or deteriorate in the sun? How hot of temperatures can I use the product in?

If you are somewhere hot enough to melt the vacuum mount, get inside immediately because death is imminent. All SeaSucker vacuum mounts have UV inhibitors built right in, so they’re made to last. However, UV rays eventually break down almost any sort of rubber or plastic, so store your SeaSuckers out of the sun when not in use for longer life. 

How long does it take to install? How do I attach the product to my boat?

SeaSucker’s line of marine accessories all attach with our powerful-yet-easy-to-use vacuum mounts. Just remove the protective cover, press the vacuum mount onto a clean surface, pump until the orange indicator band disappears, and pat yourself on the back for a job well done. You should be able to install just about any SeaSucker product in less than a minute.

Can I rebuild it if a pad or pump goes bad in the future? Or do I need to purchase a whole new rack?

In addition to selling complete vacuum mounts that you could swap in for one that’s been damaged, we also sell replacement parts such as new vacuum pads and pumps.

How strong are the vacuum mounts?

“Strong like bull.” 4.5” vacuum mounts have a rated pull strength of 120lbs, pulling straight out from center. Pull strength on a shear load, i.e. pulling from the side, will be less. 6” vacuum mounts are 210lbs rated. Obviously, putting multiple vacuum mounts on a single product multiplies the maximum holding power. 

How long do the vacuum mounts last before they lose power?

There’s no set time limit on our vacuum mounts. It depends in part on the surface you attach to, the condition of the vacuum mount, the load you put on it, and other factors. As for surfaces to attach to, vacuum mounts in general were designed to carry big sheets of glass and other solid surface materials, so smoother, flatter surfaces are ideal. Clean surfaces and clean SeaSuckers go a long way to maximizing the hold time. In any event, if the vacuum mount begins to lose some vacuum, it will warn you so you can get it back to full power before it comes off. The vacuum pump’s plunger will extend from the pump cylinder when it starts to lose power, revealing an orange indicator band. Once you see orange, that’s your cue to repump your SeaSucker. For car racks, the simplest thing to do is to check the rack before you get in your vehicle, and check it each time you stop for gas, food, or the bathroom.

Can SeaSucker products stick to non-slip/non-skid surfaces? If so, what type?

Our products can hold on some non-slip/non-skid surfaces. The deeper or more pronounced the texture, the harder it is to maintain a vacuum.  Diamond cut non-skid surfaces in particular are not good to mount on, but most other non-skid surfaces work just fine.

Will the cups attach to treated wood surfaces?

Yes, as long as it’s non-porous. Wood by its very nature is porous, so to safely mount a SeaSucker to it, the wood in question must have a smooth, non-porous coating or finish.

How should I store my products if I won’t be on my boat for a while?

We recommend that you clean the vacuum pad and then attach the protective cover that came with it at purchase. It’s also a good idea to store it out of the sun to give the plastic parts a break from UV exposure.

Do I need to clean the surface I’m going to attach my SeaSucker to?

Clean off any surface dirt from the mounting surface before attaching your SeaSucker. While you’re at it, make sure the sealing edge of the vacuum pad is clean too. You don’t have to clean the mounting surface with alcohol wipes, as one overly-enthusiastic customer told us they do, but a quick wipe with a wet paper towel or napkin wouldn’t hurt. Let us make it easy for you: get one of our Cleaning Kits.

Can I interchange the accessory on the vacuum mount or do I need to purchase a completely different product?

Some of our products are easily swapped. For instance, we sell our phone holder as an add-on for people who already have our iPad mount or action camera mount. For things like rod holders, cup holders, bike racks, etc., we don’t sell the component parts so you’ll have to buy the complete product.

Will the sun change the color of the HDPE or vacuum mounts?

No, the HDPE and the raw materials we use to manufacture our vacuum mounts all have a high-performance UV inhibitor built in. Your SeaSucker products should look good for years.

 

Can I leave my products on my boat for a few weeks at a time?

SeaSucker products aren’t meant to be a permanent addition to your boat. One of the best features of our vacuum mounts is the ability to quickly remove it, get it out of the way, or put it somewhere more convenient. Vacuum mounts in general won’t hold vacuum forever. They will lose vacuum over time, but fortunately our products have a built-in indicator band that lets you know when they need attention.

How do I know if my vacuum mounts are losing vacuum?

Every SeaSucker vacuum mount has an indicator band right on the plunger. When the vacuum mount starts losing vacuum, the plunger will begin to extend. When it extends far enough that you can see the orange band, it’s time to re-pump. Unlike traditional suction cups, with SeaSucker, you don’t have to take it off and lick it (unless you’re into that sort of thing, and we don’t judge) to revive it.

How long is the warranty and what does it cover?

Our basic warranty used to be just one year, but these things are so reliable we’ve extended it to a limited lifetime warranty. It covers the original purchaser against defects in materials and workmanship but not normal wear and tear. This is our warranty: SeaSucker offers a lifetime, non-transferable warranty to the original purchaser covering defects in materials and workmanship. Defective products can be returned to SeaSucker for replacement or repair (at SeaSucker’s option). Warranty claims must be accompanied by a sales receipt or other proof of purchase document. The cost of transportation to and from SeaSucker for the repair or replacement of any defective part or accessory is not covered by this warranty and is to be paid by the owner.

This warranty does not apply to damage or failure resulting from routine wear and tear expected in the normal use of this product, or to lack of maintenance, user error, alteration or modification of the product, accidents, misuse, abuse, or neglect.

This warranty is given in lieu of all other written or oral warranties, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose, and are limited to the duration and specifications of this warranty.

Purchaser’s exclusive remedy under this warranty is the repair or replacement of a defective product or, at SeaSucker’s option, the issuance of a refund or credit for the purchase price of the product. SeaSucker’s liability for any damages relating to any allegedly defective product, whether arising from the use or the inability to use the product and whether claimed under tort, contract or any other legal theory, shall be limited to the actual price paid for such product and shall in no event include loss of use, loss of time, incidental, consequential, special, or indirect damages of any kind, even if SeaSucker is aware of the possibility of such damages, to the full extent as such may be disclaimed by law.

It is the user’s responsibility to ensure that the use of this product is not prohibited by any applicable local or state law.

Do I need to clean the surface I’m going to attach my SeaSucker to?

Clean off any surface dirt from the mounting surface before attaching your SeaSucker. While you’re at it, make sure the sealing edge of the vacuum pad is clean too. You don’t have to clean the mounting surface with alcohol wipes, as one overly-enthusiastic customer told us they do, but a quick wipe with a wet paper towel or napkin wouldn’t hurt. Let us make it easy for you: get one of our Cleaning Kits.

Will the sun change the color of the HDPE or vacuum mounts?

No, the HDPE and the raw materials we use to manufacture our vacuum mounts all have a high-performance UV inhibitor built in. Your SeaSucker products should look good for years.

What is the orange indicator band for?

The orange indicator band is a visual representation of how much vacuum power your cup has. Once you start to see the orange indicator band, that means it’s time to pump your product back up!

Where are SeaSucker products made?

SeaSucker products are proudly made in the USA. We go from raw materials to finished products all from our factory in Bradenton, Florida.